Privacy Policy

Welcome to Omnirra AI. Your privacy is important to us. This Privacy Policy explains how Omnirra AI collects, uses, stores, and protects your information when you use our platform.
Omnirra AI is a product of Matrix Trading & Services W.L.L.

1. Information We Collect

We may collect the following information:

• Account information (name, email address, phone number)
• Company information
• Connected social media account information
• Google Calendar information (only after your authorization)
• WhatsApp Business account information
• Facebook and Instagram account information
• Messages and conversations processed through the platform
• Usage statistics and analytics
• Device and browser information
• Log files and security information

2. How We Use Your Information

We use your information to:

• Provide Omnirra AI services
• Connect your messaging channels
• Manage customer conversations
• Create and manage Google Calendar events
• Improve platform performance
• Provide customer support
• Maintain platform security
• Comply with legal obligations

3. Google User Data

When you connect your Google Account, Omnirra AI may request access to your Google Calendar. Google Calendar information is used only to:

• Create calendar events
• Update calendar events
• Delete calendar events
• Display calendar information requested by you

We do not read or use your calendar for advertising. We do not sell Google user data. We do not transfer Google user data to third parties except when required to provide the requested functionality or when legally required.

Google API Services Compliance

Google API Services User Data Policy
Omnirra AI's use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including the Limited Use requirements.

Google Calendar data is accessed only for the purpose of providing the functionality requested by the user, including creating, updating, displaying, and deleting calendar events. Omnirra AI does not use Google user data for advertising, marketing, or profiling purposes.

We do not sell Google user data. We do not share Google user data with third parties except when necessary to provide the requested functionality, comply with applicable law, or protect our legal rights.

Revoking Google Access

Users may revoke Omnirra AI's access to their Google Account at any time by visiting their Google Account Security settings under Third-party apps with account access.

Once access is revoked, Omnirra AI will no longer be able to access or modify the user's Google Calendar until authorization is granted again.

4. Third-Party Integrations

Omnirra AI integrates with services including:

• Google
• Meta (Facebook & Instagram)
• WhatsApp Business Platform
• OpenAI
• Other communication platforms connected by the user

Each third-party service is governed by its own Privacy Policy.

5. Data Sharing

We do not sell your personal information. Information may only be shared:

• To provide requested services
• With service providers under confidentiality obligations
• When required by law
• To protect our legal rights

6. Data Security

We implement industry-standard security measures including:

• Encryption
• Secure authentication
• Access controls
• Server monitoring
• Secure cloud infrastructure

Although we strive to protect your data, no internet transmission can be guaranteed to be 100% secure.

7. Data Retention

We retain your information only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

Google Calendar Data Retention

Google Calendar information is retained only for as long as necessary to provide the requested scheduling functionality and maintain synchronization between Omnirra AI and the user's Google Calendar.

Omnirra AI stores only the minimum information required for platform functionality. Google Calendar data is never used for advertising or unrelated purposes.

8. Cookies

Omnirra AI uses cookies to:

• Maintain login sessions
• Improve user experience
• Analyze website usage
• Enhance security

9. Your Rights

Depending on your jurisdiction, you may request to:

• Access your information
• Correct inaccurate information
• Delete your information
• Export your data
• Withdraw consent

Data Deletion Requests

Users may request deletion of their personal information and Google-related data by contacting info@omnirraai.com.

Upon verification of the request, Omnirra AI will delete the applicable data from its systems unless retention is required by applicable law or necessary for legitimate business purposes.

10. Children's Privacy

Omnirra AI is not intended for individuals under 18 years of age.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will always display the latest revision date.

12. Contact Us